Fiona Gallagher

How long have you worked for the Normandy Hotel?

6 years in October 2017

How did your career start with the Normandy Hotel and how did you get to where you are now?

I started as group revenue manager for both the Normandy and Erskine Hotels. The hotels began to run independently in July 2012 where I continued as Revenue Manager at the Normandy Hotel. I have beaten budget every year I have been here and with a knowledge of all sales and revenue streams I was recently offered promotion to Head of Sales and Revenue.

What were your first impressions of working here? What was your first day like?

My first day at the Normandy I was made to feel very welcome by all the team some I had already worked with previously.

What’s your proudest achievement so far?

August 2017 is the best month the Hotel has ever had.

What tips would you give someone starting off at the Normandy Hotel and what are your future ambitions?

Take the place as you find it yourself. I would like to continue to grow as a senior manager within the company and really help to move it forward.

What do you enjoy doing outside of work? How have these things helped at work?

I have two sons and I enjoy spending time with my family. Having family time helps me to come into work and aim to do my best to provide for my children.